What should I expect when I visit BLCC for the first time?
During the first couple of sessions, BLCC counselors primarily listen, review assessments, and ask questions to determine the best course of action. For clients who prefer a process oriented approach, the counselor primarily listens, affirms, and gently directs. For those who prefer a more directive approach, the counselor provides feedback, initiates treatment goals, and provides recommendations for resources and/or homework between sessions.

What kinds of counseling do you offer?
At BLCC, we offer a full range of counseling services including: individual, marital, premarital, family and stepfamily counseling. Our licensed counselors have experience in working with depression, anxiety, grief, anger, eating disorders, self-esteem, addictions, substance abuse, and more. We also address a variety of issues that impact marriages and families including: relational conflict, stepfamily life, parenting/co-parenting, and child and adolescent issues.

Can counseling really help?
Counseling can be a great help many people, but of course, no one can guarantee what it may do for everyone. Research has shown that counseling is generally helpful when clients feel comfortable and safe with his/or her counselor and are ready to make changes in life.

How often will I need to see the counselor?
Your counselor will discuss the frequency and treatment plan that will best meet your needs. Normally each client is seen once a week for a 50 minute session. Occasionally a client’s needs may require more than one session a week, and for other clients, every two weeks is best. In many cases, the presenting issue can be effectively addressed in 4-12 sessions.

How do I know which counselor I should see?
Please read our staff profiles to help assist you in choosing a counselor who will best meet your needs. If you have more specific questions, our Office Manager will be happy to assist you.

What if my counselor and I don’t seem to get along?
The degree to which counseling is helpful is often based on the quality of the client-counselor relationship. Occasionally, there may not be a good fit. If this occurs, we encourage you to communicate your concerns to the counselor to see if the issue can be worked through, or if a referral option would best meet your needs.

Will my name and information be kept in confidence?
Absolutely. All communications with a licensed mental health practitioner in the state of Arkansas are privileged and may not be disclosed to anyone without your written consent, except as required by law (a list of exceptions is provided in BLCC’s informed consent document).

How is confidentiality affected in couples or parent/child counseling sessions?
Information revealed in marital counseling is kept confidential and requires the permission of both parties to release. Our Informed Consent Form explains this in great detail. However, we invite you to discuss this with your counselor.

For child/adolescent counseling, our counselors will meet with parents and/or guardians during the initial session and encourage a collaborative relationship throughout the process. However, in order to maximize the effectiveness of the therapeutic relationship between the counselor and child/adolescent, some degree of confidentially is helpful (excluding harm, danger, or illegal activity).

What do I do if I need marriage counseling, but my spouse will not come in?
Come by yourself! On many occasions we have seen when one spouse begins to change and make individual improvements, it can lead to the other spouse to become more open to pursuing relational counseling.

Do you accept insurance?
Yes. We accept most forms of private insurance. We are also on a number of Employee Assistance Program (EAP) provider lists. We do not accept Medicare and Medicaid. Please contact your insurance carrier for more information regarding your coverage benefits for mental health services.

What hours are counselors available?
Our office hours are Monday to Thursday from 8:00am. to 5:00pm and Friday from 8am to Noon.

How much does counseling cost?
Our private pay rate is $100 for a 50 minute session. We also offer a sliding scale based on family size and income level using the Federal Poverty Guidelines. Upon qualification, we have hourly rates ranging from $35-$100 per session.

How do I make an appointment?
Please call 870-935-4673, and our Office Manager will gladly assist you.

Can you prescribe medications?
No. Only physicians can prescribe medications. If you already have a relationship with a physician your counselor will be happy to consult with them in support of your healthcare needs.

What kind of training does your staff have?
Each of our counselors has either a Master’s or Doctoral degree in counseling or psychology. Each is licensed by the State of Arkansas to practice counseling.

Do I have to be a Christian to use your services?
No. Better Life Counseling Center services are available to everyone. Although we are a Christian organization that employs counselors who are Christians, we give all client’s the opportunity to communicate his or her desire for what role, if any, spirituality will play in the context of counseling. If you have any questions or concerns, please speak with your counselor at the initial session.